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Home |
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Ordering
Products |
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Ordering
Products |
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How
to Order |
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Online:
To order via our web site, simply
click the "order"
button next to the product you
wish to purchase. This links
you to the shopping cart page,
which allows you to add products
and return to our site to continue
shopping. Once you are ready
to "check out" and
purchase the products you have
selected, you will enter your
name, address, and payment information
on the shopping cart form and
submit the order via a secured
system. As you fill out the
shopping cart, you have the
option of choosing "ground"
shipping or "air"
shipping. |
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Via
Telephone: You can
also call us toll-free at 1-877-368-6800 to order over the telephone. Our office hours are from 9am to 5pm, Monday through Friday, Pacific Standard Time.
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Fax
Orders: Print out our
fax
form and fax it to us at:
760-477-2605. If you include
your email address on the fax
order form we will email
you a confirmation of your order. |
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Mail-In
Orders: If you prefer
to mail in your order, print
out the fax form and mail the
completed form to us with your
payment (credit card, check
or money order) made payable
to "Continuing Fitness".
Send the order to the following
address: |
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Continuing
Fitness, Inc. |
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Attn:
Order Department |
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1390 Decision Street |
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Vista, CA 92081 |
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Payment
Options |
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Continuing
Fitness accepts credit card
payments using American Express,
VISA Mastercard, and Discover
cards. You can also pay with
a personal check, U.S. money
order, or cashier's check issued
by a U.S. bank. All payments
must be in U.S. dollars. We
do not accept C.O.D. orders.
Please remember that we
must verify payment of orders
paid for with personal checks
prior to shipping the products,
which can take up to two weeks.
Therefore, for the fastest service,
we recommend paying with credit
card, money order, or cashier's
check. |
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Sales
Tax |
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A sales tax of 7.75% is added
to all orders shipped to California
addresses. We do not charge sales
tax on orders shipped to
addresses outside of California. |
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Shipping
Charges |
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Unless otherwise specified,
we ship all orders to customer
addresses within the continental
U.S. via United Parcel Service
(UPS) ground shipment. We ship
orders to Alaska and Hawaii
via UPS "second-day" air. |
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International
Orders |
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Canadian customers please order from www.Wheels-of-Fitness.com. We
can ship orders to customers located
in most countries outside of the United States,
but please contact us first to determine shipping costs and delivery time.
All international orders must be paid via credit card, in
U.S. dollars only. We do not
accept non-U.S. personal checks,
cashier's checks, or money orders
as payment for orders. |
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Returns
and Exchanges |
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We
want you to be completely satisfied
with the products you purchase
at ContinuingFitness.com. That's
why we offer a 30-day, unconditional
money-back guarantee on every
one of our products. If you
return the product in good condition, and we receive
it within 30 days from the day
that it was originally delivered
to your address, we will refund
the purchase price or
offer a credit for the purchase
amount if you would like to
exchange it for any other product
at ContinuingFitness.com. The customer is responsible for freight charges when shipping returned product back to Continuing Fitness. Your freight cost for returning the products may vary compared to the amount we originally charged you for shipping, due to the carrier you choose to use, fuel surcharges, etc. If the potential cost for return shipping of the products is of concern, we suggest that you contact your preferred shipping provider and use the following information to get an estimate of the cost of shipping the Resistance Chair back to us: Weight: 28 lbs., box dimensions: 11" X 22" X 46". (Please note: Other products added to your order may affect the shipping charges due to added weight or additional boxes that are required.)
To return a product, call our corporate office toll-free at 1-877-368-6800 to request a "return authorization number". Our office hours are 9:00am to 5:00pm, Pacific Time, Monday through Friday. Once you have the return authorization number, re-package the product in the original box if possible and send it to: Continuing Fitness, 1390 Decision Street, Vista, CA 92081. Make sure to include your name, phone number, return authroization number, and order ID number (if available) with the shipment. |
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Best Deal Guarantee |
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If you purchase any product from this Continuing Fitness web site, and find the same product on this web site (ContinuingFitness.com) at a lower price or with added value offer within 30 days of your purchase, we will be happy to refund the price difference or upgrade your purchase with the added value offer. Contact us directly to handle this request at 877-368-6800 (Monday through Friday, 9am to 5pm, Pacific Time). |
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Copyright 2008 Continuing Fitness, Inc. |
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